Cancellation and Refund Policy
Thank you for choosing GainfoByte for your internship, learning, earning, and software solutions needs. We strive to provide the best services and products to our valued customers. However, we understand that there may be instances where you may need to cancel a product or request a refund. Please review our Cancellation and Refund Policy below.
1. Return Policy for Physical Products:
a. If you receive a physical product from GainfoByte that is damaged, defective, or not as described, please contact our customer support team within 7 days of receiving the product.
b. To initiate a return, please email us at contact@gainfobyte.com with your order details, a clear description of the issue, and supporting evidence such as photographs or videos, if applicable.
c. Our customer support team will guide you through the return process, which may include providing a return shipping label.
d. Once we receive the returned product and verify the issue, we will offer you a replacement or issue a refund, depending on your preference.
2. Return Policy for Digital Products (e.g., Online Courses, E-books):
a. We offer a 15-day satisfaction guarantee for our digital products. If you are not satisfied with the digital product you have purchased from GainfoByte, you may request a refund within 15 days of your purchase.
b. To request a refund for a digital product, please email us at contact@gainfobyte.com with your order details and a clear explanation of why you are not satisfied with the product.
c. Once we receive your refund request, we will review it and process your refund if it meets our refund criteria.
d. Please note that after receiving a refund, you will no longer have access to the digital product.
3. Refund Policy for Services (e.g., Paid Internship, Learning Programs):
a. GainfoByte offers various services related to internships, learning programs, and software solutions. The refund policy for these services may vary depending on the specific program.
b. Please refer to the terms and conditions or the service agreement provided at the time of purchase for the refund policy applicable to the specific service you have availed.
c. If you have any questions or need further clarification about the refund policy for a particular service, please contact our customer support team at contact@gainfobyte.com.
4. Cancellation Policy:
a. If you wish to cancel a product or service, please contact our customer support team at contact@gainfobyte.com as soon as possible.
b. The cancellation eligibility and any applicable fees or charges will depend on the specific product or service you have purchased.
c. Please refer to the terms and conditions or the service agreement provided at the time of purchase for the cancellation policy applicable to the specific product or service.
5. General Conditions:
a. All refund requests and cancellations are subject to review and approval by GainfoByte.
b. Refunds may be issued in the original form of payment or through an alternative method as determined by GainfoByte.
c. Refunds may take up to 7-14 business days to process, depending on your payment provider.
d. GainfoByte reserves the right to modify or update this Return, Refund, and Cancellation Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
If you have any further questions or require assistance regarding our Return, Refund, and Cancellation Policy, please don't hesitate to contact our customer support team at contact@gainfobyte.com. We are here to help you.
Thank you for choosing GainfoByte!